Q: What is Afiato?

A: Afiato is an e-commerce platform that allows customers to shop for a wide range of unique items in categories like Women fashion, Men fashion, beauty and more. We  offer a user-friendly website and mobile app that make it easy for customers to browse, purchase, and receive their orders.

Q: How do I create an account on Afiato?

A: Creating an account on Afiato is easy. Simply visit our website or download our mobile app, and click on the "Sign Up" button. You'll be prompted to provide some basic information, including your name, email address, and a password. Once you've completed the registration process, you can start shopping on Afiato right away.

Q: How do I search for products on Afiato?

A:You can search for products on Afiato by using the search bar at the top of the website or app. Simply type in a keyword or product name, and our search algorithm will provide you with a list of relevant products. You can also filter your search results by price, category, and other criteria.

Q: What payment methods does Afiato accept?

A: Afiato accepts a variety of payment methods, including credit cards, debit cards, and PayPal. We use secure payment processing systems to ensure that your transactions are safe and reliable.

Q: How do I track my order on Afiato?

A: Once you've placed an order on Afiato, you can track its progress by logging into your account and clicking on the "My Orders" tab, select  the product and click track. You'll be able to see the status of your order, as well as any updates or changes to its delivery schedule.

Q: How long does it take for my order to be delivered?

A: The delivery time for your order will depend on various factors, including your location and the availability of the product. Typically, orders are delivered within 3-7 business days, but some products may take longer.

Q: How much does shipping cost on Afiato?

A: Shipping costs on Afiato vary depending on the product and your location. Some products may offer free shipping, while others may require a shipping fee. You can check the shipping costs for a specific product by adding it to your cart and going through the checkout process.

Q: What is Afiato's return policy?

A: Afiato offers a hassle-free return policy for most products. If you're not satisfied with your purchase, you can return it for a full refund within 14 days of delivery. However, some products may have different return policies, so be sure to check our return policy.

Q: How do I make changes to an existing order?

A: Changes to an existing order can be made as long as the order is still in “processing” status. Please contact our team via email  and we’ll make sure to apply the needed changes. If your order has already been shipped, we cannot apply any changes to it. If you are unhappy with your order when it arrives, please contact us for any changes you may require.

Q: Does Afiato ship internationally?

A: Yes, Afiato ships products to many countries around the world. However, shipping times and costs may vary depending on the destination. You can check the availability and shipping costs for a specific product by adding it to your cart and going through the checkout process.

Q: Do you sell gift cards?

A: We offer the option to purchase a gift card in our store. Visit our More section of the app or Website Profile section to purchase a gift card for a friend.

Q: How long does it take to receive a refund on Afiato?

A: Once your return has been received and processed, you should receive your refund within 7-10 business days. However, the exact timing may vary depending on your payment method and other factors.

Q: How can I contact you?

A: If you have any questions or issues with your order, please contact our customer support team through our support section of the app and website  or by email at support@afiato.com. We'll do our best to respond to your inquiry within a few hours.